Post Reply I can't renew my premium membership
15003 cr points
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Posted 8/20/15
I was going to renew my crunchyroll account but couldnt because it said that it was already up. I checked that it said that i had 12 month premium gifted from my user account for 77 dollars on 2015-08-16. I didn't gift anything to myself as my order history has not even been charged this and i dont even have premium access. I can't renew it now because it thinks that i have it so please cancel it so i can renew normally please. thank you.
Der Zoodirektor
26578 cr points
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35 / M / Germany
Posted 8/20/15
I've activated that gift for now. Please /contact our customer service, so we can look up where this came from.
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