Post Reply Where is the Account Support for Crunchy Roll?
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Posted 8/22/15 , edited 8/22/15
Just asking before I start flaming, (I am P*SSED). If you could not figure that out.

As I understood it, a premium membership means that I don't have to sit through ads. I have on, Crunchyroll billed me for it but I now get ads. If this is a Windows 10 issue (Edge), O.K., I have some issues with, Windows 10. If not and this is now the policy, IDK why I'm paying for a subscription.
One Punch Mod
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Posted 8/22/15 , edited 8/23/15

gstewart wrote:

Just asking before I start flaming, (I am P*SSED). If you could not figure that out.

As I understood it, a premium membership means that I don't have to sit through ads. I have on, Crunchyroll billed me for it but I now get ads. If this is a Windows 10 issue (Edge), O.K., I have some issues with, Windows 10. If not and this is now the policy, IDK why I'm paying for a subscription.


I've moved this to the Site Support / Minor Questions forum. If you have not already contacted customer support directly please do so using the Contact Us form.

It is not now the policy for premium members to see ads while watching videos on CR, so if that's happening to you, something is definitely wrong.
Der Zoodirektor
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Posted 8/23/15

gstewart wrote:

Just asking before I start flaming, (I am P*SSED). If you could not figure that out.

As I understood it, a premium membership means that I don't have to sit through ads. I have on, Crunchyroll billed me for it but I now get ads. If this is a Windows 10 issue (Edge), O.K., I have some issues with, Windows 10. If not and this is now the policy, IDK why I'm paying for a subscription.


Is this on the device that you are using to write on the forums?
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