Post Reply No play bar on video
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Posted 8/23/15
http://www.crunchyroll.com/media-11190/counter-strike-wilson-1g
I have been trying to get this video to play but I don't think its loading properly. There is no play bar. I even tried signing up for premium thinking that could help.
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Posted 8/25/15
bump, even customer support is of no help, just telling me to do generic things like clear cache when the problem is clearly on CR's end
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Posted 8/26/15 , edited 8/26/15

jvale2 wrote:

bump, even customer support is of no help, just telling me to do generic things like clear cache when the problem is clearly on CR's end


First off, how did you find that direct link to that video? It doesn't seem to be something you can get to via the usual CR site interface.

Second, here's my (somewhat speculative) response. That's not a usual sort of video, like an anime or drama show. It looks to me like something that was probably uploaded by a user to a library back in the days before Crunchyroll went pro.

It's my understanding that user-uploaded videos were removed, and that where there used to be a "video" tab on library pages, that part of the interface was removed. But I don't know by what mechanism that removal happened, so I'm not sure why you can still get to a page with an image even (rather than getting a 404 error). However, it's my belief that basically at this point in time you aren't supposed to be able to access that video.
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Posted 8/26/15
Well even though its bad news, I appreciate your response.
I was able to find that file via googling for it.
Thank you, and hope you have a good day
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