Post Reply My love story episode 20 not working
1091 cr points
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18 / M / Scotland
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Posted 8/24/15
Hi Crunchyroll,

I sent a note to support 4 days ago and haven't heard a peep out of them since I sent the note.

Here's hoping someone here can help me.

The problem is only with My Love story episode 20, the video will completely load up even showing how long the video is but it won't actually play. I can drag along the little play bar and it will show the video (in bad quality) but still won't play.

I've even cleared the data and re-installed the app and it still won't work.

Any help will be much appreciated,

Thanks in advance.

Jagdtiger1
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Posted 8/25/15
Hmm, it may be a problem getting to the right servers. go ahead and take a look at this article and see if it helps you. https://crunchyroll.zendesk.com/hc/en-us/articles/205195995-Basic-Video-Help-Android-

If your problem still persists I would just wait until the note gets answered. I hope that this helps and please keep us posted on any new developments.
1091 cr points
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18 / M / Scotland
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Posted 8/25/15 , edited 8/25/15
Thanks for your help Floyd,

I had tried to change servers earlier but for some reason I couldn't save the changes I made...tried it again this morning and it didn't save the changes still...But the problem miraculously got fixed just by doing that!

Needless to say, it was my favourite episode so far!

Thanks for all your help again Floyd!
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