Post Reply Free Trial Crunchyroll Premium
1007 cr points
Send Message: Send PM GB Post
35
Offline
Posted 8/24/15
Well, I just joined Crucnchyroll today and decided to give premium a go and entered my cc info n such. But I didn't want it to auto-renew so can an admin PLEASE disable auto renew in my account? Thanks in advance!
58670 cr points
Send Message: Send PM GB Post
30 / M / Dallas, TX
Online
Posted 8/24/15

sahri81 wrote:

Well, I just joined Crucnchyroll today and decided to give premium a go and entered my cc info n such. But I didn't want it to auto-renew so can an admin PLEASE disable auto renew in my account? Thanks in advance!


You'll be able to cancel it yourself in a day or two, but since you've already decided you don't want to pay for CR, your trial membership will be cancelled immediately.
1007 cr points
Send Message: Send PM GB Post
35
Offline
Posted 8/25/15

eyeofpain wrote:


sahri81 wrote:

Well, I just joined Crucnchyroll today and decided to give premium a go and entered my cc info n such. But I didn't want it to auto-renew so can an admin PLEASE disable auto renew in my account? Thanks in advance!


You'll be able to cancel it yourself in a day or two, but since you've already decided you don't want to pay for CR, your trial membership will be cancelled immediately.

That's great to hear but will you be doing that or someone else?
58670 cr points
Send Message: Send PM GB Post
30 / M / Dallas, TX
Online
Posted 8/25/15

sahri81 wrote:


eyeofpain wrote:


sahri81 wrote:

Well, I just joined Crucnchyroll today and decided to give premium a go and entered my cc info n such. But I didn't want it to auto-renew so can an admin PLEASE disable auto renew in my account? Thanks in advance!


You'll be able to cancel it yourself in a day or two, but since you've already decided you don't want to pay for CR, your trial membership will be cancelled immediately.

That's great to hear but will you be doing that or someone else?


I'm not a member of the support staff, so there's nothing I can do to your account.
1007 cr points
Send Message: Send PM GB Post
35
Offline
Posted 8/27/15

eyeofpain wrote:


sahri81 wrote:


eyeofpain wrote:


sahri81 wrote:

Well, I just joined Crucnchyroll today and decided to give premium a go and entered my cc info n such. But I didn't want it to auto-renew so can an admin PLEASE disable auto renew in my account? Thanks in advance!


You'll be able to cancel it yourself in a day or two, but since you've already decided you don't want to pay for CR, your trial membership will be cancelled immediately.

That's great to hear but will you be doing that or someone else?


I'm not a member of the support staff, so there's nothing I can do to your account.

Oh ok. But I hope they will get back to me before the trial ends.
One Punch Mod
85881 cr points
Send Message: Send PM GB Post
F / Boston-ish
Offline
Posted 8/27/15

sahri81 wrote:

Oh ok. But I hope they will get back to me before the trial ends.


The point is, now that it's been a couple of days, you shouldn't need anyone to get back in touch with you. The reason you couldn't cancel before was because It was right after you started your trial and your payment method was still being validated. By now, that should be all set. So, when you are ready to cancel (but before the trial period ends) just do it from your settings page. Because it's a trial, it will cancel right away when you do that.
Der Zoodirektor
23405 cr points
Send Message: Send PM GB Post
34 / M / Germany
Offline
Posted 8/27/15 , edited 8/27/15
You should be able to cancel the free trial at any time now. Keep in mind that it will automatically terminate if you disable automatic renewal.
39 cr points
Send Message: Send PM GB Post
Offline
Posted 8/28/15
some times it will renew a day ahead.. i just had it happen to me today.
You must be logged in to post.