Post Reply account is hacked
7 cr points
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27 / M
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Posted 8/31/15
hello my main account got hacked today or yesterday should i say reccived a email which pretended to be from crunchyroll or was i am not sure but it didnt look it i didnt think much about it and left it be and today i am unable to either login to my account or recover my password it says my email is invalid.
Der Zoodirektor
23405 cr points
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34 / M / Germany
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Posted 8/31/15

Lgyg wrote:

hello my main account got hacked today or yesterday should i say reccived a email which pretended to be from crunchyroll or was i am not sure but it didnt look it i didnt think much about it and left it be and today i am unable to either login to my account or recover my password it says my email is invalid.


What's your user name?
7 cr points
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27 / M
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Posted 8/31/15
my username is freko
7 cr points
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27 / M
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Posted 8/31/15
if necessary I can provide information about the account to make it easier.
Der Zoodirektor
23405 cr points
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34 / M / Germany
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Posted 8/31/15
Reset your password via the reset password form.

Then put a complex and unique new password. Do the same on any other site you used with the same credentials. Someone stole your login details in the course of a hack of another website.

To be sure that it wasn't a local issue, run a virus scan on all of your devices.

Also check the devices list in the setting for any devices you do not recognize and remove those.
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