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Post Reply ITS BEEN 3 MONTHS THAT I'VE BEEN BILLED FOR A ACCOUNT I DONT USE!
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Posted 8/31/15
Okay its been 3 months that you guy's have billed me for a crunchy roll account that i no longer use because i have forgot the log in information and my email to that account. My credit card is still on file on that old account and you guys are charging me for 3 months now and i never used that account. The credit card is still on file with automatic payment. I already filed a ticket a long time ago and the guy ask for all this fuckin information to not delete my credit card on file?? THIS IS FUCKIN BULLSHITT!!!!!!!!
Posted 8/31/15
dud..chilll
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13 / F / California
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Posted 8/31/15
Well, at least the forums are finally up again.
Posted 8/31/15

VZ68 wrote:

Well, at least the forums are finally up again.


exactly
Posted 8/31/15
Posted 8/31/15
I'm not sure what the cost is per month but I think it's around $8.. Thats only $24 chill out, that's not even a full day at work.
Posted 8/31/15

Urboistar wrote:

I'm not sure what the cost is per month but I think it's around $8.. Thats only $24 chill out, that's not even a full day at work.

Actually its $6.50 a month
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Posted 8/31/15 , edited 8/31/15
Sounds like thats more of a personal problem for not taking the CC info off and canceling the account, and not remembering the email attached to the account. Seriously dont blame CR for something thats your fault.
Posted 8/31/15
^
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Posted 8/31/15

Haruna-kai wrote:

Sounds like thats more of a personal problem for not taking the CC info off and canceling the account, and not remembering the email attached to the account. Seriously dont blame CR for something thats your fault.


I dunno, there has been quite the pile of support issues lately that seem to have fallen through the cracks reading the forum.
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Posted 8/31/15

VZ68 wrote:

I dunno, there has been quite the pile of support issues lately that seem to have fallen through the cracks reading the forum.


Yea I see that a lot but, this guy seems to have issues with a CC info not being pulled off an account that he can't remember the log in info for.

Now had he pulled the info off and canceled before hand and they still charged him then I would agree.
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13 / F / California
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Posted 8/31/15

Haruna-kai wrote:


VZ68 wrote:

I dunno, there has been quite the pile of support issues lately that seem to have fallen through the cracks reading the forum.


Yea I see that a lot but, this guy seems to have issues with a CC info not being pulled off an account that he can't remember the log in info for.

Now had he pulled the info off and canceled before hand and they still charged him then I would agree.


LOL Website went down as I was trying to reply to this.

I think the problem is he sent in a ticket three months ago and still haven't fixed the issue.
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Posted 8/31/15

VZ68 wrote:

LOL Website went down as I was trying to reply to this.

I think the problem is he sent in a ticket three months ago and still haven't fixed the issue.


Odd didn't go down for me, ah well if thats the case I can see the annoyance but he made it sound like he just wandered off without taking off the cc and canceling.
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Posted 8/31/15
The help forum... is elsewhere...
Posted 8/31/15

animegirl2222 wrote:

The help forum... is elsewhere...


Shhhhhhhhhh don't ruin the fun.
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