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Post Reply ITS BEEN 3 MONTHS THAT I'VE BEEN BILLED FOR A ACCOUNT I DONT USE!
1329 cr points
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22 / F / NY
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Posted 8/31/15
just file a chargeback with your cc company lmao... not a big deal honestly
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20 / M / Sweden
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Posted 8/31/15

Sokhang wrote:

Okay its been 3 months that you guy's have billed me for a crunchy roll account that i no longer use because i have forgot the log in information and my email to that account. My credit card is still on file on that old account and you guys are charging me for 3 months now and i never used that account. The credit card is still on file with automatic payment. I already filed a ticket a long time ago and the guy ask for all this fuckin information to not delete my credit card on file?? THIS IS FUCKIN BULLSHITT!!!!!!!!


lol not our problem, who the f even forgets a password and a mail adress?

If you don't remember your account details then it's not something CR can do anything about since they don't know what account to cancel it's subscription on, but what you can do is tell your bank what happened and they'll most likely cancel the money transfer
Dutch Moderator
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35 / M / The Netherlands
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Posted 8/31/15
Moving this to site support, I'm pretty sure Site support can check it out.

And guys, please be nice.
The TS could have done this with a tad more tact, I agree, but there's no reason to attack him for it.
Posted 9/1/15

Sokhang wrote:

Okay its been 3 months that you guy's have billed me for a crunchy roll account that i no longer use because i have forgot the log in information and my email to that account. My credit card is still on file on that old account and you guys are charging me for 3 months now and i never used that account. The credit card is still on file with automatic payment. I already filed a ticket a long time ago and the guy ask for all this fuckin information to not delete my credit card on file?? THIS IS FUCKIN BULLSHITT!!!!!!!!


Ahhh dude you can always go to your bank and ask them to cancel the money transfer. Or you can always change your credit card.
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Posted 9/1/15 , edited 9/1/15
The omega force, if it aint your problem go jump off a cliff and dont comment. Can anyone check if my credit card is still on file for the other email? I think gm fix it since i have premium on this account now
Posted 9/1/15

Sokhang wrote:

The omega force, if it aint your problem go jump off a cliff and dont comment. Can anyone check if my credit card is still on file for the other email? I think gm fix it since i have premium on this account now


how can you tell someone to jump off a cliff....in that case you jump first
Dutch Moderator
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35 / M / The Netherlands
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Posted 9/1/15 , edited 9/1/15
Ok, that's enough.

Locking this and leaving it here for Site Support to contact OP.

-click-

[edit]
Reopened so that Sokhang can answer Shinryou's question.
Any interaction from other people will be deleted on sight.
Der Zoodirektor
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34 / M / Germany
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Posted 9/1/15

Sokhang wrote:

Okay its been 3 months that you guy's have billed me for a crunchy roll account that i no longer use because i have forgot the log in information and my email to that account. My credit card is still on file on that old account and you guys are charging me for 3 months now and i never used that account. The credit card is still on file with automatic payment. I already filed a ticket a long time ago and the guy ask for all this fuckin information to not delete my credit card on file?? THIS IS FUCKIN BULLSHITT!!!!!!!!


Can't find a current ticket in the system. Are you sure that you have an open ticket?
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