Post Reply Unable to resubscribe to Premium
21017 cr points
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32 / M / Philadelphia, PA
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Posted 9/1/15
Hi, I've been unable to resubscribe to Premium for the past week. I was paying in Paypal and could not switch to credit card as far as I can tell without waiting until my Premium membership expired. Once expired I cannot upgrade my account since it keeps offering me a free trial that I cannot take on. I've tried multiple venues and links, which all point to the free trial. I've tried twice with the online help system which I have received little response of.

I hope somebody could help on here, Thank you.
Der Zoodirektor
23359 cr points
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34 / M / Germany
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Posted 9/1/15

TsuWolf wrote:

Hi, I've been unable to resubscribe to Premium for the past week. I was paying in Paypal and could not switch to credit card as far as I can tell without waiting until my Premium membership expired. Once expired I cannot upgrade my account since it keeps offering me a free trial that I cannot take on. I've tried multiple venues and links, which all point to the free trial. I've tried twice with the online help system which I have received little response of.

I hope somebody could help on here, Thank you.


Try via /premium_pick_plan?membership=premium.
21017 cr points
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32 / M / Philadelphia, PA
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Posted 9/1/15
Perfect, thank you very much!
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