Post Reply New here - how do I receive lootcrate
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Posted 9/4/15
Signed up and I am very excited but I am just wondering how is it I receive my lootcrate, I haven't received any info on it yet (free trial + 1 month LC) Thanks in advance
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M / Prescott AZ
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Posted 9/4/15
howdy there, welcome to the party. not sure about the lootecrate but i am sure someone else on here could inform you
One Punch Mod
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Posted 9/4/15 , edited 9/4/15

supersaiyangodsongoku wrote:

Signed up and I am very excited but I am just wondering how is it I receive my lootcrate, I haven't received any info on it yet (free trial + 1 month LC) Thanks in advance


I've moved this over to Site Support / Minor Questions since it seems to be more asking about the crunchyroll + lootcrate promotional offer, than an introduction.

There's another thread there about this as well. As TheAncientOne indicates in his response, if you didn't get the email instructions, check your spam folder. Also note that it requires signing up for a lootcrate subscription as well (instructions about that should be in the email.)

Here's that thread: /forumtopic-917655/how-to-claim-free-lootcrate-with-crunchyroll

If you are certain you haven't received the info, then you could contact Customer Support directly using the Contact Us form.
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Kiki 
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Posted 9/4/15 , edited 9/4/15
Hey everyone.

If you used gmail, the email will land in your "Promotions" folder. So please check that folder as well as your spam folder.

Make sure you are checking the email address that you used to sign up for Crunchyroll and not a different one.

Did you guys sign up through the custom landing page?--> https://www.crunchyroll.com/lootcrate
You must have come through the lootcrate page in order to receive the email.

Also you must be a new subscriber to be eligible, or have not taken a free trial in the last year to be eligible.

If you are still having issues, please contact us directly.

http://www.crunchyroll.com/help?topic=contact
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Posted 9/4/15 , edited 9/4/15
Any plans to give anything cool to your premium subscribers? I just recently subscribed and it makes me a bit sad that we're not getting a free loot crate.
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M / Co. Mayo (Ireland)
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Posted 9/4/15

Also you must be a new subscriber to be eligible, or have not taken a free trial in the last year to be eligible.


I think that will catch a lot of people out. I didn't realise that was a requirement, it doesn't mention it in the email.
On the terms of service page (provided via a very small link at the bottom of the email), it does mention "new subscribers to Crunchyroll."

It should have been made a lot clearer in the email who the promotion was actually for.

Aw well. I had already subscribed to Loot Crate yesterday. My heart sank when I thought I could have gotten a free crate.
Nothing gained, nothing lost so.
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Posted 9/4/15
Its weird cause i did not receive anything about it and I've never even had Crunchyroll ever, but its really cool.
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