First  Prev  1  2  3  4  5  6  7  8  9  10  11  12  13  14  15  16  17  Next  Last
Post Reply how to claim free lootcrate with crunchyroll
3 cr points
Send Message: Send PM GB Post
Offline
Posted 9/4/15 , edited 9/7/15
Note from mod (lorreen): Please see the new "sticky" thread, What's up with the Crunchyroll + Loot Crate Labor Day Offer. It pretty much covers all the questions that have come up. Please read it first to find your answer, before asking new questions here.


How do I get my free loot crate they got a ad on twitch saying if u sign up for crunchyroll u get a free loot crate....
11 cr points
Send Message: Send PM GB Post
Offline
Posted 9/4/15
same here
11 cr points
Send Message: Send PM GB Post
Offline
Posted 9/4/15 , edited 9/7/15
please help me out
5 cr points
Send Message: Send PM GB Post
Offline
Posted 9/4/15
I would love help as well
The Wise Wizard
99927 cr points
Send Message: Send PM GB Post
56 / M / U.S.A. (mid-south)
Offline
Posted 9/4/15 , edited 9/4/15

darkgenoc1de wrote:

How do I get my free loot crate they got a ad on twitch saying if u sign up for crunchyroll u get a free loot crate....


Rawrimdoom wrote:

same here


CunterTheLegend wrote:

I would love help as well




Note that last line in the light grey section says, "New subscribers only". Two of you are already showing as premium. As it appears that you subscribed while the offer was in effect, check for the e-mail you are supposed to get. (If it doesn't show up in your inbox, be certain to check your spam/junk/bulk e-mail folder.

The free trial page (https://www.crunchyroll.com/freetrial) now presents the same screen the cropped screenshot above shows. If you saw something different when you signed up, then you probably won't get the required e-mail.

Note the instructions require that you sign up for both CR and LootCrate to get the free crate.

7 cr points
Send Message: Send PM GB Post
Offline
Posted 9/4/15 , edited 9/7/15
I'm a new subscriber, too. And I haven't received an email on the lootcrate. Nothing in spam either. Good to see I'm not alone on this, but what's going on I wonder.
7 cr points
Send Message: Send PM GB Post
Offline
Posted 9/4/15
same here, no email regarding loot crate.
5 cr points
Send Message: Send PM GB Post
Offline
Posted 9/4/15
I also have not received the email nor is it in my spam folder
7 cr points
Send Message: Send PM GB Post
Offline
Posted 9/4/15 , edited 9/6/15
New sub and no email about LC. Thought maybe I did something wrong and had my friend sign up. He didn't get anything, either.
5 cr points
Send Message: Send PM GB Post
Offline
Posted 9/4/15 , edited 9/4/15
I have not received my email and I just made a CR account
Kiki's Customer Support Service
Kiki 
100410 cr points
Send Message: Send PM GB Post
F / Nova Scotia
Offline
Posted 9/4/15 , edited 9/4/15
Hey everyone.

If you used gmail, the email will land in your "Promotions" folder. So please check that folder as well as your spam folder.

Make sure you are checking the email address that you used to sign up for Crunchyroll and not a different one.

Did you guys sign up through the custom landing page?--> https://www.crunchyroll.com/lootcrate
You must have come through the lootcrate page in order to receive the email.

Also you must be a new subscriber to be eligible, or have not taken a free trial in the last year to be eligible.

If you are still having issues, please contact us directly.

http://www.crunchyroll.com/help?topic=contact

Edit:
Regarding users who did not receive their emails, our engineers are currently looking into the issue to resolve the problem. Sincere apologies for the inconvenient.

For people who have received their codes and are getting an invalid error. Please make sure there's no spaces before or after the code when you copy and paste, also make sure you never redeemed a trial this year in order for it to work. You can check the last time you redeemed a membership by going to your Premium history page:

https://www.crunchyroll.com/acct?action=membership_history
7 cr points
Send Message: Send PM GB Post
Offline
Posted 9/4/15

Ezgi wrote:

Hey everyone.

If you used gmail, the email will land in your "Promotions" folder. So please check that folder as well as your spam folder.

Make sure you are checking the email address that you used to sign up for Crunchyroll and not a different one.

Did you guys sign up through the custom landing page?--> https://www.crunchyroll.com/lootcrate
You must have come through the lootcrate page in order to receive the email.

Also you must be a new subscriber to be eligible, or have not taken a free trial in the last year to be eligible.

If you are still having issues, please contact us directly.

http://www.crunchyroll.com/help?topic=contact


When you say "previous subscriber" do you mean of Just crunchyroll, LootCrate, or both?
4026 cr points
Send Message: Send PM GB Post
M / Co. Mayo (Ireland)
Offline
Posted 9/4/15 , edited 9/4/15
Ezgi means to here on Crunchyroll.


Also you must be a new subscriber to be eligible, or have not taken a free trial in the last year to be eligible.


I think that will catch a lot of people out. I didn't realise that was a requirement, it doesn't mention it in the email.
However, on the terms of service page (provided via a very small link at the bottom of the email), it does mention "new subscribers to Crunchyroll."
11 cr points
Send Message: Send PM GB Post
Offline
Posted 9/4/15
I did do the new trial and no email in my promotion box.
5 cr points
Send Message: Send PM GB Post
Offline
Posted 9/4/15 , edited 9/7/15
I signed up for the trial but still haven't gotten anything from Loot Crate. It's been about 15 minutes.
First  Prev  1  2  3  4  5  6  7  8  9  10  11  12  13  14  15  16  17  Next  Last
You must be logged in to post.