Post Reply loot-crate
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Posted 9/4/15
i signed up for the loot-crate/30-day free trial and was wondering if i needed to actually pay for a subscription, or the servers where being flooded
oh email im using is yahoo so there might be a problem with that
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Posted 9/4/15 , edited 9/4/15

silverxX95 wrote:

i signed up for the loot-crate/30-day free trial and was wondering if i needed to actually pay for a subscription, or the servers where being flooded
oh email im using is yahoo so there might be a problem with that


One of the customer support staff provided an update regarding the problems in the other threads:


Ezgi wrote:

Hello everyone!


Regarding users who did not receive their emails, our engineers are currently looking into the issue to resolve the problem. Sincere apologies for the inconvenient.

For people who have received their codes and are getting an invalid error. Please make sure there's no spaces before or after the code when you copy and paste, also make sure you never redeemed a trial this year in order for it to work. You can check the last time you redeemed a membership by going to your Premium history page:

https://www.crunchyroll.com/acct?action=membership_history


It's my understanding based on the information about this promotion at the very top of the Terms of Service page that as is usual with these sorts of offers, you won't actually be charged if you decide not to continue the subscription. But to avoid that charge for the continuing subscriptions you will need to explicitly cancel before the subscriptions renew.
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Posted 9/4/15
thank you very much
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Posted 9/4/15
Do guest passes count?
One Punch Mod
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Posted 9/5/15

Jazz741 wrote:

Do guest passes count?


I don't think they do.
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