Post Reply free loot crate? - it still tells me that i'm going to be paying...
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Posted 9/5/15
i signed up and i got my loot crate email, and as i go to get the free crate, it still tells me that i'm going to be paying $19.95 for it. now, i'm not sure if this is where i should start a topic about it but loot crate doesn't have a forum so i thought i could ask here to see if anyone else experienced this? i don't have the money to pay for it at the moment and just wanted to get the free crate since it always has such good stuff but my paypal still ended up getting charged for it
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Posted 9/5/15 , edited 9/5/15

m30wz3rz wrote:

i signed up and i got my loot crate email, and as i go to get the free crate, it still tells me that i'm going to be paying $19.95 for it. now, i'm not sure if this is where i should start a topic about it but loot crate doesn't have a forum so i thought i could ask here to see if anyone else experienced this? i don't have the money to pay for it at the moment and just wanted to get the free crate since it always has such good stuff but my paypal still ended up getting charged for it


Did you enter your coupon code? Are you sure you weren't just seeing info that shows the regular subscription fee, which would be charged for future months unless you cancel?

Are you sure your Paypal was charged and it wasn't just some kind of verification? If you were actually charged then I imagine you'd need to contact lootcrate customer support about getting the charge canceled.

Here's a description of how it should work, from the promotion information at the top of the Terms of Service page. (I've broken it down into separate lines to make it easier to read):


To redeem the Loot Crate Offer,

-Participants will need to visit the Loot Crate site www.lootcrate.com/crunchyroll?promotion=laborday

-provide credit card and shipping information, and

-enter the Loot Crate redemption code in the coupon code section of the Loot Crate sign up flow.

-As no purchase is necessary, Participants will not be charged.

-However, unless cancelled, the subscription to both services will automatically renew on a month to month basis and Participants will be charged the associated fee for the respective service at such time.
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Posted 9/5/15

m30wz3rz wrote:

i signed up and i got my loot crate email, and as i go to get the free crate, it still tells me that i'm going to be paying $19.95 for it. now, i'm not sure if this is where i should start a topic about it but loot crate doesn't have a forum so i thought i could ask here to see if anyone else experienced this? i don't have the money to pay for it at the moment and just wanted to get the free crate since it always has such good stuff but my paypal still ended up getting charged for it


Go to this thread and you will find your solution.

http://www.crunchyroll.com/forumtopic-917655/how-to-claim-free-lootcrate-with-crunchyroll?pg=0
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