LootCrate Code??
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Posted 9/5/15
Not getting my lootcrate code in my email. Is it because my payment method has not been validated??
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Posted 9/5/15
Check your spam inbox, maybe?
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Posted 9/5/15 , edited 9/5/15
Not there
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Posted 9/5/15 , edited 9/5/15

RektTM wrote:

Not getting my lootcrate code in my email. Is it because my payment method has not been validated??


There are several threads about this over in the Site Support / Minor Questions forum, so I'm closing this thread.

Here's a recap of the info that has been shared there:

There is a known issue with some users not receiving the email with the lootcrate code. They are working on a fix and the email will be going out later; just be patient.

If you are concerned about the offer running out before you receive the email, please note that per the terms linked to in the offer, you have up until September 18 to redeem the code, so there's still plenty of time.

Other things to note: If you've used a trial in the last year or have been a premium member you are not eligible for the offer.

Here are relevant links to customer support posts in one of the threads:
/forumtopic-917655/how-to-claim-free-lootcrate-with-crunchyroll#51398221
/forumtopic-917655/how-to-claim-free-lootcrate-with-crunchyroll?pg=3#51402261
/forumtopic-917655/how-to-claim-free-lootcrate-with-crunchyroll?pg=4#51402721
/forumtopic-917655/how-to-claim-free-lootcrate-with-crunchyroll?pg=4#51402771

Here is the link to the Terms of Service, which currently has details about the offer right at the top /tos
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