Post Reply Deleting my Crunchyroll account
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Posted 9/6/15
Signed up for a free trial and now I want to cancel before I get charged but I get the message that it is waiting for validation of my billing address
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Posted 9/6/15 , edited 9/6/15

LeKuzon wrote:

Signed up for a free trial and now I want to cancel before I get charged but I get the message that it is waiting for validation of my billing address


I've moved this to Site Support / Minor Questions more as a reference for others who also run into this.

Since you just signed up today you need to give it a day or two for your billing information to be validated. As I believe the message also says, you should try again later. So wait another day at least before trying again. Once the info has been validated (it's just being validated--you are not actually being charged at this time) you will be able to cancel the trial, and then delete the account entirely if that's what you want.

Do note that if you cancel the free trial all the premium benefits end immediately. If you want to actually use the trial period you need to wait until closer to the end of it before canceling if you decide you don't want to subscribe.

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