Post Reply My Premium account expired?
6018 cr points
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M / United Kingdom
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Posted 9/9/15
I have a recurring payment setup to take payments for the premium every month but some reason I got an email today saying my premium account has expired? I haven't contacted support to cancel my premium so I am very confused as to why it cancelled on its own. Anyone experiencing this issue?
6018 cr points
Send Message: Send PM GB Post
M / United Kingdom
Offline
Posted 9/9/15
Oh nevermind, I found out the problem. I checked my payment history on my account and some reason it was taking payment from my old card which had expired 3 months ago and it never informed me that the card had expired so it was somehow taking payments from my card which had expired?
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