Post Reply Cancelling membership error
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M / Tokyo, Japan
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Posted 9/10/15
I have been attempting to cancel my membership, but i continue to get an error, i attempted to contact support also. can anyone help with this?
58674 cr points
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30 / M / Dallas, TX
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Posted 9/10/15

Jas_Sedai wrote:

I have been attempting to cancel my membership, but i continue to get an error, i attempted to contact support also. can anyone help with this?


If you're in the process of being renewed, you won't be able to adjust your membership status while that is in progress. If you need to cancel a pending payment, or want to request a refund (or have any other billing related question), you'll need to work with customer support (and wait for them to get back to you).
1018 cr points
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Posted 9/11/15
Hi again,

I found a solution if you use paypal.
Go paypal, click Profile ---> My Money ---> My preapproved payments --> Update
Cancel the subscription there, Done =)
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