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Post Reply "Something went Wrong" During Premium Sign Up
15012 cr points
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23 / M / USA
Online
Posted 9/13/15
When using Paypal to sign up for Crunchyroll Premium I get the message "Something Went Wrong", I have tried signing up in different browsers, I have tried closing out the internet completely, I even tried giving it some time to see if the problem would correct itself to no avail, I reached out to Crunchyroll and Paypal support to no avail. Any help with this issue would be welcome!

Thanks in advance!
23 cr points
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26 / M
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Posted 9/14/15
I too have been getting this error when attempting to sign up. I also have attempted to directly place in my debit number in as well as my PayPal. pay pal says its on crunchyrolls end.

what's going on guys?
Kiki's Customer Support Service
Kiki 
100410 cr points
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F / Nova Scotia
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Posted 9/14/15
Hey guys,

Thank you for reporting the issue. We're currently looking into it.

Sincere apologies for the inconvenience.



In the meantime, if you like, you can sign up for a non-recurring subscription by purchasing a gift membership, and then gifting yourselves the membership.

http://www.crunchyroll.com/store/p/163389/Premium-Membership-Gift-One-Month?src=bottombar
23 cr points
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26 / M
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Posted 9/14/15 , edited 9/14/15
I just tried to do that but it gave me a 500 error when I tried to purchase it
15012 cr points
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23 / M / USA
Online
Posted 9/15/15
I also had some trouble buying it but was able to after some time... Dang it Cruchyroll just take my money!
5 cr points
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Posted 9/17/15
Ditto. "Something went wrong". Please let us know when it's resolved? Thanks.
5 cr points
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24 / F
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Posted 9/19/15
Same for me
r00x 
7 cr points
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31 / M
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Posted 9/19/15
Me too, "Something went wrong" when trying to use Paypal.
6 cr points
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Posted 9/19/15
Likewise!
9 cr points
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Posted 9/19/15
Same error
10 cr points
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Posted 9/19/15
same
3005 cr points
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22 / M
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Posted 9/19/15 , edited 9/19/15
me also

-edit: i left the window open for a couple minutes and when i came back it said premium activated...
9 cr points
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Posted 9/19/15
what window from paypal or crunchyroll?
11 cr points
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M
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Posted 9/20/15
I think I fixed my self
Go to trial, click button PayPal, login in PayPal, agree and wait when appear "something went wrong".
Now click back back to PayPal page then click "Return to crunchyroll" and done!
Der Zoodirektor
23369 cr points
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34 / M / Germany
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Posted 9/21/15
Press the back button in your browser. That will enable a second attempt that will not fail.
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