Post Reply Deactivation Issues
Posted 9/15/15
Hello, I cancelled my premium subscription an received an email saying so but when I go to deactivate my crunchyroll account it still says I have recurring payment but when I go to cancel it it says I cannot cancel at this time so I'm stuck with my account and payments it wont allow me to end, how can I fix this issue because Im extremely frustrated. Please help me with how to resolve this issue, thank you.
Kiki's Customer Support Service
Kiki 
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Posted 9/15/15

SweetMed wrote:

Hello, I cancelled my premium subscription an received an email saying so but when I go to deactivate my crunchyroll account it still says I have recurring payment but when I go to cancel it it says I cannot cancel at this time so I'm stuck with my account and payments it wont allow me to end, how can I fix this issue because Im extremely frustrated. Please help me with how to resolve this issue, thank you.


Fixed :]
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