Post Reply Why can't I get Premium?
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Posted 9/15/15 , edited 1/8/17
I just made is a account today. I hear it's a good place to watch anime, yet when I go to try premium for the free trial I can't all it says is. "Sorry, you can have only one free trial per payment method." What the fuck do you mean? This is my only and first payment method. So, I thought maybe I'll just skip the free trial but nope I can't. Please can someone help me?
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Posted 9/15/15
Can't help much with the payments but heres a link to skip the trial

http://www.crunchyroll.com/premium_comparison
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22 / M
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Posted 9/15/15
Thank you very much for your help and time.
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25 / M / USA
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Posted 11/26/16
The same is happening to me. And your link didn't resolve the problem :/ i emailed support already. lets see whats going on
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Posted 12/14/16
Yeah. I'm have the same damn problem here.
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60 / M / Earth
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Posted 12/14/16 , edited 4/26/17

redplainsrider wrote:
Yeah. I'm have the same damn problem here.


Try here? /premium_pick_plan?membership=premium
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Posted 1/8/17
Same problem. Havent found a solution yet
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Posted 1/13/17
SAME!
Posted 1/14/17
Tried it, doesn't work.
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Posted 1/15/17

Tobyseal wrote:

Same problem. Havent found a solution yet









HannoX wrote:

Tried it, doesn't work.


Since you all have the same problems. Does it say anything or give you any error messages when you try to buy?
Posted 1/15/17

Proxgirl wrote:


Tobyseal wrote:

Same problem. Havent found a solution yet









HannoX wrote:

Tried it, doesn't work.


Since you all have the same problems. Does it say anything or give you any error messages when you try to buy?


All I get is "Something's wrong, failed to check out." Big help that.

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Posted 1/15/17 , edited 1/15/17

HannoX wrote:


Proxgirl wrote:


HannoX wrote:

Tried it, doesn't work.


Since you all have the same problems. Does it say anything or give you any error messages when you try to buy?


All I get is "Something's wrong, failed to check out." Big help that.



I'm unsure how long it'll take for them to respond to this thread or the support ticket, but try contacting the CR Staff:
http://www.crunchyroll.com/help?topic=contact
Select Problem Billing should be the option or Premium Membership... Not quite sure. I tried looking for answers, but since I never had this problem. I can't really help. Did you also try using a different browser?
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Posted 4/26/17

asharka wrote:


redplainsrider wrote:
Yeah. I'm have the same damn problem here.


Try here? /premium_pick_plan?membership=premium


this one works. thanks. premium member now. ;)
thank you.
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