Post Reply Why am I not able to change my membership plan?
3571 cr points
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44 / M
Posted 9/16/15 , edited 9/16/15

I've been trying to downgrade my membership plan but I'm not able to. I keep getting either error messages or notices pop-ups that say I can't do this. I've tried contacting support via email and got little to no response even though I'm a premium member.

Do I have to cancel my membership completely and re-sign up or something?
9172 cr points
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25 / M / Stevenage UK
Posted 9/16/15 , edited 9/16/15
I am having the same I want to upgrade from 3 month plan to the 1 year plan..

It also says I have no payment method...
1111 cr points
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27 / M / Ontario, Canada
Posted 9/16/15
I think they are having problems with the system right now.

Personally I PM'd a rep regarding a subscription issue and they quickly solved it. Not sure how supportive they are of doing this though.
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