Post Reply warning! don't subscribe through apple store!
6061 cr points
Send Message: Send PM GB Post
Posted 9/21/15
Don't subscribe to a premium membership through the apple store or you risk being sent to subscription limbo.

I just had a subscription expire through the apple store, updated my billing info there and re-subscribed. the apple store says I'm subscribed starting on october 21 and ending on october 21??? and there's no button or anything to edit or change the subscription. just an option toggle auto renew.

And according to this site, I'm a normal member, and I'm sure the CS here will say "it's not our problem"

so yeah... definitely don't use the apple store for crunchyroll. I was only using them because I started using this service on my ipad last year, and it seemed convenient.
Der Zoodirektor
26568 cr points
Send Message: Send PM GB Post
35 / M / Germany
Posted 9/22/15
I'll have this looked into.
45658 cr points
Send Message: Send PM GB Post
59 / M / san anselmo, ca, usa
Posted 9/23/15
the support side of apple is usually pretty responsive... have you submitted a support request there? also, if your near an apple store (one of the stores in the real world vs the internet version) you could probably get someone to help you talk to the right people to get it fixed.
You must be logged in to post.