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Post Reply Queue won't load
4013 cr points
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15 / M / United States of...
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Posted 9/21/15
When I start up my xbox one everything loads fine but when I load up crunchy roll everything except for "my queue" is working I've tryed restarting my xbox, the crunchyroll app, but nothing seems to work, the queue constantly loads and never stops, please help
21 cr points
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23 / M / Passaic, NJ
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Posted 9/23/15 , edited 9/23/15
Not working for me either
1024 cr points
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21 / M
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Posted 9/23/15
mine hasn't worked in a few days surprised they have not fixed it yet
Hendox 
19161 cr points
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22 / M / NJ
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Posted 9/23/15
Yeah mine hasn't been loading, I tried uninstalling and logging out but that didn't work, I hope this gets resolved soon
23009 cr points
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Posted 9/24/15
So I guess this is going on for a lot of people and not just me.
12285 cr points
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31 / M
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Posted 9/24/15
Surprised nothing's happened yet. There's quite a few different threads on it. Something has to come about soon Seeing the load wheel constantly sucks...
23069 cr points
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Posted 10/3/15 , edited 10/18/15
Hello I was curious if anyone has heard anything from crunchy roll administration or tech support or anybody who has any idea how to fix this broken app? I contacted them on 09/28/15 and I got a response on 10/02/15 and the email just directed me to the "Crunchyroll Knowledge Base" link but it doesn't have any FAQ info on consoles just android,IOS, and browser streaming so no luck there. I can get it to work temporarily if I uninstall it then reinstall but I can only watch the new updated anime and search some older anime for a little while before the app crashes and kicks me off.
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Posted 10/4/15 , edited 10/18/15
I read some of the other forums solutions and I went to the website logged in to my account and deleted about 3 years worth of history files! Also cleaned out my queue deleted some shows I've already watched and finished and I found a title that had a "dead thumbnail" (no picture) it was Seitokai No Ichizon-Student Councils Discretion. I heard if you find any titles in your queue that have a"dead thumbnail" that you need to delete that title and that should fix the queue problem and it did I can now see and access my queue but when I try to search thru the titles the app freezes up and kicks me back to the home screen. I've reinstalled the app several times but it still acts up so its still broken! Guess I gotta go up in the attic and dig out the old xbox360 until they fix this.
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Posted 10/9/15 , edited 10/18/15
Ok so I dragged out my old Xbox 360 and hooked it up and reinstalled the crunchyroll app and to my surprise it worked flawlessly it didnt freezeup like on the Xbox One. Just now I checked to see if the app on my Xbox One was working properly but no its still messed up. I can access my queue for a little bit until the app freezes up and kicks me back to the home screen. So I reinstalled the the app and tried to check out the updated anime list and it did the same thing froze up and out. As far as im concerned the Crunchyroll app for Xbox One is "BROKEN" and has been for sometime now and needs to be fixed!

No Matter How I Look At It The XboxOne Crunchyroll App Is Broken! <jk>
6010 cr points
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Posted 11/24/15
I can't get the app to work at all on the xbox one. Just constant crashing within 30 seconds of launch.
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23 / M / US
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Posted 11/25/15 , edited 9/17/16
What you have to do is uninstall the app, wait a couple of minutes, reinstall it, then once it says "Press the Xbox button in middle" use that to launch the application and it'll work and the only way it'll work unless your q size is below like 50 or something. I don't remember the number. You'll have to do this every time you want to use the application.


CR is really shitty when comes to their apps.
11013 cr points
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Posted 1/18/16
My cue had some shows where previous seasons had since been removed from crunchyroll. When I removed those shows from the cue on my computer and tried Xbox one again, it loaded successfully. Might be a useful workaround.
147 cr points
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18 / M / Rochester
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Posted 7/21/16
Are you still having the issue on xbox1 q wont load up
147 cr points
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18 / M / Rochester
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Posted 7/21/16
Are you still having that issue
3023 cr points
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33 / M / Stockholm, Sweden
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Posted 9/14/16
The queue still won't load for me.
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