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Post Reply Getting Fed Up With Payment Processing Issues
JDTAY 
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Posted 10/19/15
If it helps, I think some of the info I gave earlier in the thread is wrong. I forgot I was paying with Rixty originally, so only four of the payments I made to here were made with PayPal, according to the history at PayPal's site. Still, they were all without a credit card or bank account attached before.
Der Zoodirektor
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Posted 10/19/15

JDTAY wrote:

If it helps, I think some of the info I gave earlier in the thread is wrong. I forgot I was paying with Rixty originally, so only four of the payments I made to here were made with PayPal, according to the history at PayPal's site. Still, they were all without a credit card or bank account attached before.


I'd assume it's a minimum charge issue on behalf of Paypal.
We did indeed change our Paypal system in July to be more universal and to make it easier for users to control their subscriptions.

You do not own a debit card to connect to the account?
JDTAY 
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Posted 10/19/15
No debit card. If it's a minimum charge thing, should I try adding even more? Got $20 in there, but it won't even let me buy one month. I heard somewhere that they do a test charge of $25 or more sometimes, not sure if that's true or not.
Der Zoodirektor
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Posted 10/19/15
I've heard from a German customer that he had to put the equivalent of $25 in Euros on there before he got it working. Can't guarantee it though. Paypal should know.
JDTAY 
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Posted 10/19/15
Well, I guess I'll try adding $40 more later this week and try buying the full year. Maybe should ask PayPal first, but I don't feel like it. If it doesn't work out, I could always save the balance for when my F********n subscription renews.

Thanks for everything.
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Posted 10/19/15

shinryou wrote:


JDTAY wrote:

If it helps, I think some of the info I gave earlier in the thread is wrong. I forgot I was paying with Rixty originally, so only four of the payments I made to here were made with PayPal, according to the history at PayPal's site. Still, they were all without a credit card or bank account attached before.


I'd assume it's a minimum charge issue on behalf of Paypal.


Odd. The first time I heard of doing test charges was when I saw a sign at the Costco gas station letting customers know that Costco does a test charge to make sure there's money in that account before letting customers fill up with gas. (It does seem a wise precaution in that case, and I appreciated the honesty.)

I guess Paypal now needs to run a test charge on behalf of Paypal to find out if the customer has enough cash in their Paypal account before they'll allow Crunchyroll to debit that account. Weird, but I've certainly heard weirder.
JDTAY 
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Posted 10/21/15 , edited 10/21/15
Shoot, have $60 in there now, still won't let me buy a Crunchy subscription, neither 12 month nor 3 month. I think I might cry.

Guess I should contact PayPal, but I have a feeling they'll just ask me to add a credit or debit card to my account.
Der Zoodirektor
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Posted 10/21/15

JDTAY wrote:

Shoot, have $60 in there now, still won't let me buy a Crunchy subscription, neither 12 month nor 3 month. I think I might cry.

Guess I should contact PayPal, but I have a feeling they'll just ask me to add a credit or debit card to my account.


Send me a PM if you are around.

I'm in Europe, so try to time it somehow to catch me when I'm around. I can probably work something out there.
JDTAY 
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Posted 10/22/15
PayPal says the charge I've been trying to make is $75. That's strange...
JDTAY 
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Posted 10/23/15
Well, I think I'll give up on getting a subscription for now. Sucks that I can't get pizza at this time of night though.
JDTAY 
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Posted 10/23/15 , edited 10/23/15
Well hey, just got a free one week membership somehow. Was that intentional? Noone said anything.

Never mind, just saw the PM. Didn't see a new PM notice like usual though. My Inbox actually says (-1).

Thanks again.
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