no customer service and paid premium for a month removed after 1 day
61 cr points
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22 / M
Online
Posted 9/26/15
after losing my 2 week free trial on the second day ''2 day premium out of 2 week'' i was forced to pay for premium since i didn,t even get to enjoy my free 2 week trial cuz it lasted only 1.5 day

i paid for a 1 month premium, on my 2nd day i canceled the auto renew it said my premium would last till october 22 but nope no more premium right away. been waiting for almost a week now on the support to fix that

this is extremly deceiving, and not very encouraging me to buy premium anymore nor recommend crunchyroll premium membership....
61 cr points
Send Message: Send PM GB Post
22 / M
Online
Posted 9/26/15
i got my paid 1 month premium on september 21 and lost it september 22 but i still paid for a month of premium, i contacted the support 2-3 time and still not a single awnser nor my premium back and it's been over 5 day....
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