Post Reply Updating membership?
22007 cr points
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46 / M
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Posted 9/29/15
Hello Al!
My premium membership expired a while ago. I just updated it last week.

My confusion is this, My account reads that I can update my account by clicking hyper link. When I click link it takes me to page which indicates my card has been updated. My home page tells me I can sign up and get the free 14 day trial then create new membership.

How can I just update my prem account and get access today?


All my best
Enowaa
43650 cr points
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60 / M / Earth
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Posted 9/29/15

Enowaa wrote:

Hello Al!
My premium membership expired a while ago. I just updated it last week.

My confusion is this, My account reads that I can update my account by clicking hyper link. When I click link it takes me to page which indicates my card has been updated. My home page tells me I can sign up and get the free 14 day trial then create new membership.

How can I just update my prem account and get access today?


All my best
Enowaa


"Plain" premium:
/premium_pick_plan?membership=premium

or if you want Plus:
/premium_pick_plan?membership=premiumplus
22007 cr points
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46 / M
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Posted 9/29/15
asharka thank you for the reply.

the hyper links aren't helpful because,all i need to do is update my account with a new card. I have done so yet it isn't registering. Yes it shows it's been updated yet the site isn't granting me access to my premium services.
I believe it's like I am in some loop hole. Part of it shows updated info however the other part is asking me if i want to sign up for a membership.
22007 cr points
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46 / M
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Posted 9/29/15
I figured this out
Der Zoodirektor
23415 cr points
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34 / M / Germany
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Posted 9/29/15

Enowaa wrote:

asharka thank you for the reply.

the hyper links aren't helpful because,all i need to do is update my account with a new card. I have done so yet it isn't registering. Yes it shows it's been updated yet the site isn't granting me access to my premium services.
I believe it's like I am in some loop hole. Part of it shows updated info however the other part is asking me if i want to sign up for a membership.


Actually those links are what you need to use. Your latest renewal has failed, so you need to resubscribe manually.
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