Post Reply Cancelling Membership
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Posted 10/14/15
Last week Monday I cancelled my Premium membership. I was then charged on Thursday Oct 8 through Paypal. I then tried to get in contact with someone through customer support and since haven't got any feedback. I logged back in and see that i am a premium member. Any help will be greatly appreciated.
The Wise Wizard
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Posted 10/15/15

DatsWatSheSed wrote:

Last week Monday I cancelled my Premium membership. I was then charged on Thursday Oct 8 through Paypal. I then tried to get in contact with someone through customer support and since haven't got any feedback. I logged back in and see that i am a premium member. Any help will be greatly appreciated.

Although you'll still need customer service to help you with your recent charge, be aware that with PayPal, you can also control recurring charges from their side.

If you click on the recent charge in the summary in your PayPal account, there should be a link that reads "Manage Crunchyroll, Inc. Payments" or similar. If you click on that, you'll then be taken to a page that will give a link to cancel further authorizations.

Alternately, you should find it on the list on this page:
https://www.paypal.com/cgi-bin/webscr?cmd=_manage-paylist

Der Zoodirektor
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Posted 10/15/15

DatsWatSheSed wrote:

Last week Monday I cancelled my Premium membership. I was then charged on Thursday Oct 8 through Paypal. I then tried to get in contact with someone through customer support and since haven't got any feedback. I logged back in and see that i am a premium member. Any help will be greatly appreciated.


Sorted out your ticket.
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