Video stream lagging and slow
5010 cr points
Send Message: Send PM GB Post
37 / M
Offline
Posted 10/15/15 , edited 11/14/16
Hi, i'am in canada ...

i use my computer and sometimes my Ipad to watch videos ... i have followed the directives on your faq/support page. I have tested my connexion and the results is i can see streaming in HD1080 , although i just use 720...
Even then, lately, many of the animes i watch are slow and lagging way too much. I lower the resolution, to 480 ... same issue. My computer is not the problem , i tested and i have other HD services that work just fine! Even youtube streams HD long movies and no problem there.

So, my issue is only with your service. What is going on?
How can i get some support on this ?

I have premium service ...and to be honnest i do not enjoy my service at all lately . This has been going on for months, but now i'am loosing my patience. Please advice.

Posted 10/15/15 , edited 10/15/15
http://www.crunchyroll.com/forumcategory-394638/help

There are subforums for help. Now I believe the crux of the problems like with the lack of help and support on other devices.


Edit: Doing pretty good on this computer streaming.
Posted 10/15/15 , edited 8/11/16
Drop that resolution, Canada person. You don't need 1080p.
39268 cr points
Send Message: Send PM GB Post
27 / M / Your friendly nei...
Offline
Posted 10/15/15

brigand554 wrote:

Drop that resolution, Canada person. You don't need 1080p.


Way to not read OP
Posted 10/15/15
have you tried turning it on and off again
10193 cr points
Send Message: Send PM GB Post
22 / M / Toronto
Online
Posted 10/15/15
Google Chrome has a built-in Flash Player. I had a similar problem a while ago; all I did was disable Chrome's Flash Player, and use the normal Flash Player.
39268 cr points
Send Message: Send PM GB Post
27 / M / Your friendly nei...
Offline
Posted 10/15/15

haikinka wrote:

have you tried turning it on and off again


+1 for you
Otter Modder
47110 cr points
Send Message: Send PM GB Post
24 / M / Florida
Offline
Posted 29 days ago
Forum Clean up. Old 2015 threads Locked.
You must be logged in to post.