Post Reply Unable to upgrade
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Posted 10/17/15
I am a subscriber to the Premium membership and I have been wanting to upgrade to the Premium+ membership for a while now. Whenever I try, I get an error message saying I am not eligible for an upgrade every single time.I cleared cache and even used other browsers with each resulting in the same issue. I submitted a support ticket just over a week ago and have not received any word on this issue.
Posted 10/18/15
I had that problem a while ago. What I did was canceled my premium membership then re- subscribe to premium + membership. In the meantime just wait it out this month. Hope that helps.
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