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Post Reply Server error - xbox-one
1013 cr points
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F / US, in the flat part
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Posted 10/19/15
As I can see, I am not alone in this problem.
My dwnld speed is 9.13
Upload is 9.19
Latency 75ms

I can access my queue, and look at all the descriptions of all the shows, but when a title is selected to watch, I am told there is a server error.

Microsoft claims no fault, and since all my other streaming apps work, I can only blame crunchyroll.

So, boooo.

I was able to watch shows until apprx 6pm cst.
So, there it is. Please fix this problem, post haste.

Thanks
The Wise Wizard
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56 / M / U.S.A. (mid-south)
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Posted 10/19/15

Suinabird wrote:

Microsoft claims no fault, and since all my other streaming apps work, I can only blame crunchyroll.

It would be interesting if it were CR, since in this message the user reports the same problem with their Xbox, but not with their iPad, which uses the video stream from the same CDN.

1013 cr points
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F / US, in the flat part
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Posted 10/19/15
I can only stream from the xbox right now, tho I rather wish I could test other platforms atm.
But, I really want to have it work as promised.
Netflix works, youtube works, upload works... seems reasonable that CR should work, too.
21072 cr points
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19 / M / On the barrel of...
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Posted 10/19/15
I too, am having the same exact problem. I was watching anime from 4-5:50 (in my time zone of course) and now 6 hours later, it no work. other apps on the xbox are fine. just not crunchyroll. which sucks cause i like watching anime on my TV instead of computer screen
1005 cr points
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Posted 10/19/15
Same here ,is this what I am paying $7 a month for?
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F / US, in the flat part
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Posted 10/19/15
Apparently, I am told that you can clear the cache for the xbox-one by "holding the power button down for 10 seconds".
I don't have a button but a wee blinky spot on the front of the console. I tried it anyway, and while it forced a "synch with crunchyroll" message, it was abbreviated and did not fix the problem.
The "please try again later" messages are not endearing.
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F / US, in the flat part
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Posted 10/20/15
Now it's morning, and still no joy.
Uninstall/reboot/reinstall cycle did not work, either.
Did a little network tweak, and reallocated priority to the xbox
Dn - 19.65
Up - 8.61
Ltncy - 70ms
No change, still: "The application experienced a server error. Please try again later."
3326 cr points
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22 / M / Germany
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Posted 10/20/15
My Xbox joined the party..
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20 / M
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Posted 10/20/15
Exactly the same here i did everything else and the thing they said to do too, wich is log out, remove your xbox from your linked device list and login with your xbox. didnt work. And please dont blame CR by saying is it what i pay for. It s technology, and sometimes, it fucks up for no apparent reason. Im sure they are already working on it, if it is on their side.
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23 / M / Texas
Online
Posted 10/20/15
"The application experienced a server error. Please try again later."
how do i fix this, already reinstalled the app, xbox.com says all apps should be fine...
7029 cr points
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32 / M / perth
Online
Posted 10/20/15
sAME PROBLEM FOR A WHOLE DAY HAD TO RESRT TO ACTUAL GAMING ON MY XBOX FIX YOUR SHIT
3011 cr points
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M
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Posted 10/20/15
Same here, was working last night for me at about 11pm (GMT) come this morning, no Crunchyroll, but it works on all other platforms, and all other apps on Xbox work just fine.
31023 cr points
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29 / M / Iowa
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Posted 10/20/15
Its been 2 days for me now.
13284 cr points
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25 / M
Online
Posted 10/20/15
Has anyone gotten a reply from CR yet? I sent a ticket out last night around 6pm est and got a response asking whether the problem was persisting. I replied back and haven't gotten a response since. I posted on a different thread last night and today I went to check to see if there was a fix posted and thread is gone? I've tried everything to no avail hard recycling my xbox, un and reinstalling, de and reactivating, quitting app, deleting saved data, etc. nothing is working. I surprised they've let this problem go on so long, the only app that doesn't work on my xbox is CR and yet CR works on my pc/phone.
34059 cr points
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25 / F / Houston, TX
Online
Posted 10/20/15
I'm also having the same problem crunchy not working on my xbox one but it is working on my ipad. I can stream anything but crunchy on the xbox so it's gotta be a problem on crunchys side. I hope they fix it soon -.-
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