Post Reply Single episode won't play
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Posted 10/21/15 , edited 10/21/15
OK, so the short explanation is basically in the title. Every time I try to play this episode, http://www.crunchyroll.com/kill-la-kill/episode-6-dont-toy-me-on-a-whim-644311 my flash player stops working about a split second after the video loads. I can be doing however many other things I like that require a flash player, but when I try to play this one video, this always happens.

I use Chrome, so I tried it on IE; that did not help. I cleared my browser history, cookies, and chache. Nothing. And still nothing when I cleared my flash player's history, or disabled ALL my extensions, including adblocker.

I tried the episodes before and after this one, they work. I successfully watched the eighth episode of God Eater, and it worked.

And to add insult to injury, when I have adblocker disabled, the ad works just fine, but when I get to the video...it's like it's going nooooope, still not happening.

No matter what I do, this single episode continues to confound me.
One Punch Mod
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Posted 10/21/15

Subtleknifewielder wrote:

OK, so the short explanation is basically in the title. Every time I try to play this episode, http://www.crunchyroll.com/kill-la-kill/episode-6-dont-toy-me-on-a-whim-644311 my flash player stops working about a split second after the video loads. I can be doing however many other things I like that require a flash player, but when I try to play this one video, this always happens.

I use Chrome, so I tried it on IE; that did not help. I cleared my browser history, cookies, and chache. Nothing. And still nothing when I cleared my flash player's history, or disabled ALL my extensions, including adblocker.

I tried the episodes before and after this one, they work. I successfully watched the eighth episode of God Eater, and it worked.

And to add insult to injury, when I have adblocker disabled, the ad works just fine, but when I get to the video...it's like it's going nooooope, still not happening.

No matter what I do, this single episode continues to confound me.


Have you tried changing the resolution? Every once in a while it seems there's a bad encode for one of the resolutions on one of the videos, and if you drop down to 480, or move up to the 720 (if it's the 480 giving the problem), you can watch the episode.

I'd also suggest reporting this to Customer Support directly (use the  Contact Us form).
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Posted 10/21/15
I have had it on the SD setting, because when I tried watching videos on the highest setting before, they were choppy, so I had to lower the resolution.

The highest resolution I can do it on right now is the 480, higher settings require me to be premium, and I still get the problem on 480.

Thank you for the recommendation for contacting support, I will do that now.
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