Post Reply why did my 2 week trial end?
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Posted 11/2/15
i just wanted to cancel recurring payments so i dont forget to do so once it expires.
i thought that would give me premium access till 2 weeks are over?????
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Posted 11/3/15 , edited 11/3/15

shinjichy wrote:

i just wanted to cancel recurring payments so i dont forget to do so once it expires.
i thought that would give me premium access till 2 weeks are over?????


The idea behind a free trial is that it's a trial. When canceling you are basically saying "tried it, decided I don't want it."

It was my impression that there are very clear messages when canceling a trial that it will end immediately. If there wasn't, perhaps you could contact support and ask that they make that more clear. I do know that the Help/FAQ Knowledgebase clearly says that.
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