Post Reply Gift Credit Card not being billed properly
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Posted 11/3/15 , edited 11/3/15
I started a monthly trial back in September as part of the Lootcrate promotion and thought Crunchyroll was a cool site, so I kept my visa gift card/credit card on the account and let it recur. However for the past couple of days I've checked back and my subscription is labeled as "Paid, Pending Fulfillment". I go to check my gift card's balance and no money has been taken out of the account. I have no idea why my visa gift card is not being billed properly, as I researched and read that using my gift card is fine as long as it has the credit demanded by the service, which it does. My subscription was renewed on 10/6. I recently cancelled since my debit/credit gift card was low on funds, however still enough to pay off a payment (like at least 10$) my payment is still pending. I've already sent support a message concerning my problem at least a week ago without any response. What is going on?

This is how my order history looks like.

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