Post Reply Trying to Change Subscription
33014 cr points
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29 / M
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Posted 11/13/15
So every time I try and change my subscription from premium+ to regular premium, I get a 404 error after I confirm my paypal information. I have tried multiple times, and it keeps giving me the same error. I tried to cancel and just restart, but it won't even let me do that until the subscription runs out. I currently can't afford the premium+ and wanted to downgrade for a bit until I can afford it again, but this is really making me want to rethink keeping the subscription in general if a large site like this can't even make a working subscription change option.
Der Zoodirektor
23425 cr points
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34 / M / Germany
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Posted 11/13/15
Can you take screenshots of all the pages and share them with us via customer support?
33014 cr points
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29 / M
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Posted 11/14/15
Sent it up. Didn't get a confirmation email like usual, but I may have put in my email a little wrong.
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