Post Reply Unable to Change Premium Membership Plan
43091 cr points
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27 / M
Posted 11/15/15 , edited 11/15/15
Hey Crunchyroll,

I'd like to switch my subscription from a monthly plan to an annual one. I tried to do this a few weeks ago, but got sent to Crunchyroll's 404 page after completing the PayPal sign-in. I thought it was just a fluke, but I just tried again now and the same thing happened.
Der Zoodirektor
26734 cr points
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36 / M / Germany
Posted 11/15/15 , edited 11/15/15
You have a legacy Paypal subscription at the moment, which cannot be switched to a different renewal type. You'll have to disable the renewal and simply sign up again for a yearly membership (via: /premium_pick_plan?membership=premium).
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