Post Reply Is there an email address for technical support?
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29 / M / U.S.
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Posted 11/16/15
I posted a week or two ago about a problem I'm having with Crunchyroll keeping track of what I've watched even after I clear the history. It has been like this for several months and it is becoming increasingly aggravating. I've searched in vain for an email address where I could contact Crunchyroll about this issue. Is there such a thing? I know the store has email support.

Thanks!
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Posted 11/16/15

EarthLight22 wrote:

I posted a week or two ago about a problem I'm having with Crunchyroll keeping track of what I've watched even after I clear the history. It has been like this for several months and it is becoming increasingly aggravating. I've searched in vain for an email address where I could contact Crunchyroll about this issue. Is there such a thing? I know the store has email support.

Thanks!


/help?topic=contact
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Posted 11/17/15 , edited 11/17/15

asharka wrote:


EarthLight22 wrote:

I posted a week or two ago about a problem I'm having with Crunchyroll keeping track of what I've watched even after I clear the history. It has been like this for several months and it is becoming increasingly aggravating. I've searched in vain for an email address where I could contact Crunchyroll about this issue. Is there such a thing? I know the store has email support.

Thanks!


/help?topic=contact


Thanks!
58682 cr points
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Posted 11/17/15

EarthLight22 wrote:

I posted a week or two ago about a problem I'm having with Crunchyroll keeping track of what I've watched even after I clear the history. It has been like this for several months and it is becoming increasingly aggravating. I've searched in vain for an email address where I could contact Crunchyroll about this issue. Is there such a thing? I know the store has email support.


If you mean your /queue next episode is being reverted to episode 1 when clearing your /history, this is by design.
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Posted 11/17/15
@eyeofpain: That's exactly what's not happening. My history has been remembering the last episode I watch for a few months now. The history looks empty, but in my queue it looks like I just finished watching whatever episode I last saw. And it often interferes with new episodes appearing when they are put up. I've sent an email to support with a picture so hopefully it gets cleared up soon.
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