Post Reply Possible Security issues?
43 cr points
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Posted 11/22/15
I signed up just recently on crunchyroll using my credit card and now I just finished talking to my bank about fraud charges from star bucks.

this is the only website have used the credit card with since its new and well it just seems super odd this happens now.
The Wise Wizard
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56 / M / U.S.A. (mid-south)
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Posted 11/22/15

Luthervanguard wrote:

this is the only website have used the credit card with since its new and well it just seems super odd this happens now.

It isn't as if credit card theft only occurs online.

Even if someone were to gain access to your account here (and you would probably know it, since the first thing they usually do is change the e-mail address to prevent you being able to reset the password), they can only view the last 4 digits of the card number.

43 cr points
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34 / M
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Posted 11/22/15 , edited 11/22/15
Cards never left my house and only 2 months old, all I'm saying is when you sign up the data travels from this site to another for the processing, there might be a issue there.

It could be worth it for the staff to check on things since I'm kinda scared about signing up with a new card now.
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45 / Seattle
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Posted 11/23/15

Luthervanguard wrote:

Cards never left my house and only 2 months old, all I'm saying is when you sign up the data travels from this site to another for the processing, there might be a issue there.

It could be worth it for the staff to check on things since I'm kinda scared about signing up with a new card now.


As TheAncientOne says, the usual chain of events that happens when a CR account is compromised is different - but giving CR your credit/debit card information is still a Very Bad Idea* (the link explains why), and the only other option they present up-front is PayPal.

I haven't completely verified any of what's below myself, but I will as soon as my current subscription runs out and I'm allowed to take my card information off. These are the pros and cons of the only good CR options I know of (but I'd be happy to add to this list):

Paypal
Pro: TheAncientOne says that using PayPal allows you to reject charges you didn't authorize, which would protect you completely. This guy's experience seems to back him up. Con: In June PayPal tried to quietly sneak a provision into their TOS to keep you from blocking spam calls from them or anyone they give your number to. They backed off, but the fact they tried in the first place is a little disturbing.

Gift subscriptions to yourself
Pro: Shinryou says that buying a gift subscription lets you avoid CR keeping your credit/debit card information available for any intruder to use in the CR store, if you immediately take your card off until the next time you want to buy gift subscription(s). Con: You would lose out on the yearly discount.

Virtual credit card
Pro: A virtual credit card number would protect you completely, as long as the provider holds up their end of it and doesn't let CR make charges you didn't authorize. Con: Virtual card numbers mostly fell by the wayside despite being a great idea, so you may not be able to get one without paying for it. Citi and Bank of America offer them, but the former doesn't want to give details unless you already have an account**... and I wouldn't touch the latter with a ten-foot pole***.


* - I'll be glad to stop asserting this if they ever provide an accurate, sensible answer to the points raised in that post and/or stop insisting on policies that make subscribers much more vulnerable to fraudulent charges. So far all I've heard is "Netflix does it too" in response to point 1, which didn't prove to be true.

** - The little bits of info I found suggest they don't offer them to normal customers anymore - just to business customers.

*** - 2014 was the first time in six years that it didn't place in the top 3 in The Consumerist's "Worst Company in America" poll. Seven if you include the fact it took over the 2008 winner, Countrywide Financial.
Der Zoodirektor
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34 / M / Germany
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Posted 11/23/15

Luthervanguard wrote:

I signed up just recently on crunchyroll using my credit card and now I just finished talking to my bank about fraud charges from star bucks.

this is the only website have used the credit card with since its new and well it just seems super odd this happens now.


Starbucks sounds very much like a physical issue. Did you have a previous card from the same issuer?
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