Post Reply I need to cancel my subscription
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Posted 11/26/15 , edited 11/26/15
How can you cancel your recurring payments? i tried to do this since last month and it still took my money. is it possible to get a refund?
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Posted 11/26/15

alexcordos wrote:

How can you cancel your recurring payments? i tried to do this since last month and it still took my money. is it possible to get a refund?


https://crunchyroll.zendesk.com/hc/en-us/articles/206437495-How-do-I-contact-Crunchyroll-Customer-Service-
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Posted 11/26/15 , edited 11/26/15

alexcordos wrote:

How can you cancel your recurring payments? i tried to do this since last month and it still took my money. is it possible to get a refund?


Moved this over to site support in case someone in that department happens to see it and can help, but James is correct, for billing issues it's best to contact customer service directly.
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