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Post Reply Crunchy Roll + Japan Crate?
Der Zoodirektor
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Posted 11/27/15 , edited 11/27/15

catsauto wrote:

Promotions? Is that in my email or


You use Gmail, right? The inbox is split up into several categories. One of them should be "Promotions".

*edit* Should look like this:
http://imgur.com/MKktsRH
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Posted 11/27/15 , edited 11/27/15
It's been over 30 mins and I still haven't gotten the Japan Crate code. I've checked my main inbox, spam, promotion and all the other folders in my gmail.

Edit: And I'm in the U.S
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Posted 11/27/15
I am SO upset right now,.I am in the US.

Here is my problem I signed up for Crunchyroll 30 day membership (free trial) + Japan crate in my EMAIL it says 14 DAYS and nothing about and japan crate or the remaining days what am I supposed to do I'm so upset.
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Posted 11/27/15
I feel like this promotion was super misleading and not even a true one to begin with.
Is there any Customer Service for Crunchyroll?


Someone Please help me.
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Posted 11/27/15
I've also had this trouble! Anyone know whats up with their code not working?
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Posted 11/27/15
My coupon isn't working either.
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Posted 11/27/15
Whaaat really that sucks then im unlucky
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Posted 11/27/15
When it was saying to sign up on japan crate after i use code on the countrys there is a UK on there
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Posted 11/27/15
I don't understand why I only got 14 days and no crate or the remaining days.
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Posted 11/27/15
Got the coupon code but it's not working, it says it's been used too many times. Which really sucks. -3- Hopefully this gets fixed before the deal ends.
Der Zoodirektor
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Posted 11/27/15

shikainu wrote:

Got the coupon code but it's not working, it says it's been used too many times. Which really sucks. -3- Hopefully this gets fixed before the deal ends.


The codes should be good for a while longer on Japan Crate's end. Write a support ticket via /contact in the meantime, so we don't lose track of your case.
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Posted 11/27/15
I wrote a ticket it but I put it under "Premium Membership"
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Posted 11/27/15
Thank you for the help!
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Posted 11/27/15
I also never got the email. I checked spam, promotions, and did a general search for crunchyroll in all mail. I'm in the US.
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Posted 11/27/15
Okay quick question! I redeemed my code and initially filled out my info except for the credit card part and pressed submit afterwards...

My questions, will I still get my crate? I´ve tried to use my code again, but I´m getting a message saying I´ve used the code too many times D:
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