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Post Reply Crunchy Roll + Japan Crate?
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Posted 11/29/15
ive sent one. im just wondering if we will get a crate or not.
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Posted 11/29/15
I'm wondering if my issue might be that I wasn't a crunchyroll member at all before, so maybe I got the welcome to crunchyroll email instead of the trial + code email.

Did anyone who got their code not have a prior crunchyroll account?

Was anyone who is missing the code a non-premium crunchyroll member before they signed up for the trial?
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Posted 11/30/15 , edited 11/30/15
Sent support ticket as well. Got the same issue, it said it was used too many times.

@wickedDesigns, they are separate emails. If you have Gmail, it probably ended up in the Promotions tab like mine did.

BTW, it is Monday, what did you all figure out since it doesn't work on Monday.
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Posted 11/30/15
@ShadowFalls, I checked my email quite thoroughly. They did not send me a code.
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Posted 11/30/15
I'm getting the "This coupon has already been used too many times" error when I try to put in the code I got no more than five minutes ago. Is there a solution yet? I know I'm not the only one with this problem.
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Posted 12/1/15
I signed up, did all the steps, verified my account an put in my credit card info. And it STILL says i'm a normal member and never informed me about the Japan Crate. But on my moms laptop it says im premium but I don't get the benefits.
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Posted 12/1/15
Hello,

My Japan Crate code also returns 'used too many times'. I have not tried it more then once- to help not make the situation worse.

I sent a reply to my 'confirm your account' email. I will try contacting through crunchy roll as well. Please help?
Der Zoodirektor
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Posted 12/1/15
Please send us a ticket via /contact. That will help us to deal with all of you much faster.
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Posted 12/1/15 , edited 12/1/15
I was still charged for it despite using the code for the one time free crate i cant afford to be charged for it i wanted to try it first to see if it was worth me to save up for it every now and again.
Der Zoodirektor
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Posted 12/1/15

Ilveanme wrote:

I was still charged for it despite using the code for the one time free crate i cant afford to be charged for it i wanted to try it first to see if it was worth me to save up for it every now and again.


Charged for the Japan Crate? Did you enter the code? Are you in the US? Did you contact Japan Crate's customer service yet?
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Posted 12/1/15
where is the promotion tab
One Punch Mod
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Posted 12/1/15

Ray_San wrote:

where is the promotion tab


If you have a gmail account, I think it will be fairly obvious (I don't have a gmail account so I can't be more specific or provide a screenshot). If you don't have a gmail account then you most likely do not have a Promotion tab, and should check whatever folder your spam messages get directed to (since sometimes messages from CR are mistaken for spam)
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Posted 12/2/15
its not there
Der Zoodirektor
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Posted 12/2/15

Ray_San wrote:

its not there


Please send a ticket to /contact.
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Posted 2/12/16
Is this promotion still available?
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