Post Reply Cancel subscription please
Posted 11/28/15
Hi i bought a free membirship.. i want to cancel it... i dont want it to charge me after the free trial.. so how do i cancel the whole thing? its fine if the free trial goes away too.. i also want to remove my credit card information from this website.. i feel like im gonna be charged anyway..

i also will not or have not watched anything on this website with this account on this website.. just cancel my membership and turn the automatic charge away.. THANKS
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Posted 11/28/15

Zurush wrote:

Hi i bought a free membirship.. i want to cancel it... i dont want it to charge me after the free trial.. so how do i cancel the whole thing? its fine if the free trial goes away too.. i also want to remove my credit card information from this website.. i feel like im gonna be charged anyway..

i also will not or have not watched anything on this website with this account on this website.. just cancel my membership and turn the automatic charge away.. THANKS


Have you checked out the Help/FAQ? There's a link to instructions for cancelling near the top there. You should be able to do both from your account settings (you do need to cancel before you can remove the payment info.) Do note that you do need to wait a day or so for your payment info to have been verified after you sign up before you can cancel, so since you just signed up, wait until tomorrow or Monday to cancel (your trial will end immediately when you cancel)
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