Post Reply someone cancel my free trial
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Posted 11/28/15
yeah can someone who's staff or whatever cancel my free trial for me? it's not letting me do it.
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Posted 11/28/15 , edited 11/28/15

oi-stein wrote:

yeah can someone who's staff or whatever cancel my free trial for me? it's not letting me do it.


Did you just sign up for it today? You do need to wait a day or so for your payment info to have been verified after you sign up before you can cancel, so if you just signed up, wait until tomorrow or Monday to cancel. (Your trial will end immediately when you cancel; if you don't want that to happen, then wait until a day or two before the trial would normally convert to paid subscription.

If it's not that you just started the trial, then you can contact support directly from/contact for assistance.
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