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Posted 11/28/15
If anyone can please help. Logged in today to finally watch some overdue episodes and it seems my account is on the normal free account. I have been paying for premium for the past year now so not sure what happened. Any help is greatly appreciated.

Thanks
The Wise Wizard
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Posted 11/28/15

nooksuki wrote:

I have been paying for premium for the past year now so not sure what happened.

You may want to check this page:
https://www.crunchyroll.com/acct?action=membership_history

If you were paying via credit card, is it possible the card you had on file has expired?

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Posted 11/29/15
I just checked and I am up to date on payments and my info is still correct. Guess I will have to wait for a response from the help dept.

Thanks for the info.
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