Post Reply Purchased a Subscription pass, activated it on my account but says im normal
rquao 
10008 cr points
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24 / M
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Posted 12/1/15
hello after trying 3x to purchase premium the normal way i bought a premium gift pass for my account, one minute i had premium then 30s or more later i dont and the pass i used to activate it on my account no longer works, so i've now paid for premium with nothing to show
One Punch Mod
97910 cr points
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Posted 12/1/15

rquao wrote:

hello after trying 3x to purchase premium the normal way i bought a premium gift pass for my account, one minute i had premium then 30s or more later i dont and the pass i used to activate it on my account no longer works, so i've now paid for premium with nothing to show


Sounds like something you'll need to contact customer service about. Use the /contact form and make sure you check off the part that says you are or were recently a premium to ensure it gets into the right priority queue.
Der Zoodirektor
25969 cr points
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35 / M / Germany
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Posted 12/1/15

rquao wrote:

hello after trying 3x to purchase premium the normal way i bought a premium gift pass for my account, one minute i had premium then 30s or more later i dont and the pass i used to activate it on my account no longer works, so i've now paid for premium with nothing to show


Fixed, added the missed days separately.
rquao 
10008 cr points
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24 / M
Online
Posted 12/1/15
Amazing i really wasn't expecting this to be fixed for weeks to be honest, I'm sorry I doubted crunchy roll! Ty for the swift and helpful reponses/fix <3
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