Post Reply Stolen Account
12 cr points
Send Message: Send PM GB Post
M
Offline
Posted 12/3/15
Hi there.

A few days ago, I couldn't log onto my Crunchyroll account (username is coconutcrow) because of a bad password.

When I tried resetting my password through my email, a notification said that my address was no longer tied to a Crunchyroll account. I'm thinking someone may have gotten onto my account?

I can't think of any time where my password was exposed. I checked my email on haveibeenpwnd, and the passwords I had leaked were unique to those sites.

Anyways, I was hoping someone from support could revert my email back to what it originally was (the one I had used for paypal payments). It was [email protected] (starred for ya know, security.).

I sent out an email a few days ago, but haven't heard from anybody yet. Hopefully I can get back my username soon!
8524 cr points
Send Message: Send PM GB Post
14 / M
Offline
Posted 12/3/15
Urm, did you accidently install a key logger? You should do a full computer scan incase
12 cr points
Send Message: Send PM GB Post
M
Offline
Posted 12/3/15
No, siree. A full scan showed no signs of that.
Posted 12/3/15

coconotstolen wrote:

Hi there.

A few days ago, I couldn't log onto my Crunchyroll account (username is coconutcrow) because of a bad password.

When I tried resetting my password through my email, a notification said that my address was no longer tied to a Crunchyroll account. I'm thinking someone may have gotten onto my account?

I can't think of any time where my password was exposed. I checked my email on haveibeenpwnd, and the passwords I had leaked were unique to those sites.

Anyways, I was hoping someone from support could revert my email back to what it originally was (the one I had used for paypal payments). It was [email protected] (starred for ya know, security.).

I sent out an email a few days ago, but haven't heard from anybody yet. Hopefully I can get back my username soon!


Have you check if somebody has try to log into your Google account?
12 cr points
Send Message: Send PM GB Post
M
Offline
Posted 12/3/15
The only sign-ins were by me. I checked on Google Dashboard.
Der Zoodirektor
23419 cr points
Send Message: Send PM GB Post
34 / M / Germany
Offline
Posted 12/3/15

coconotstolen wrote:

The only sign-ins were by me. I checked on Google Dashboard.


Looks like one of my colleagues already reverted the change. Can you log in?
3013 cr points
Send Message: Send PM GB Post
21 / M
Offline
Posted 12/3/15
Yessir, I can! Thank you very much!
You must be logged in to post.