Post Reply CAN YOU CANCEL MY FREE TRIAL!
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Posted 12/6/15
I cant cancel my free trial. It says something about validating my billing address. So can you please do it for me. please.
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52 / M
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Posted 12/6/15
If you wait about two days, the button will magically work. Dont ask me why.
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Posted 12/6/15

officiallyzaid wrote:

I cant cancel my free trial. It says something about validating my billing address. So can you please do it for me. please.


Coloradorks wrote:

If you wait about two days, the button will magically work. Dont ask me why.


That is correct. It's because they need to wait until the billing info is confirmed before it can be canceled.

officiallyzaid, please note that when you do cancel your free trial the trial will end immediately. If you are still checking it out, then wait until a couple of days before the last day to cancel it (if you wait until the very last day it will probably have already started to prepare to process your payment, and you'll be locked out of canceling until the payment gets made--you can always contact support to cancel it while the payment is pending/refund if necessary, but it's more hassle that way.)
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