Post Reply i can not cancel my membershitp
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Posted 12/12/15
yes for some reason im not able to cancel my membership.
I have done the list with the question but when i press the button to cancel my membership it says that im not able to do it now.

I hope you guys can fix this for me.
One Punch Mod
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Posted 12/12/15

alecchan wrote:

yes for some reason im not able to cancel my membership.
I have done the list with the question but when i press the button to cancel my membership it says that im not able to do it now.

I hope you guys can fix this for me.


I've moved this to Site Support. Is it possible your new month is just about to start? I usually see this kind of question when there's a pending payment. If that's the case then you can either wait until that payment clears, or if that next payment is exactly what you are trying to avoid you'd need to contact customer support directly. Use the /contact form.

You might also want to check the FAQ to see if any info relevant to you is there in the section about canceling.
Der Zoodirektor
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Posted 12/12/15

alecchan wrote:

yes for some reason im not able to cancel my membership.
I have done the list with the question but when i press the button to cancel my membership it says that im not able to do it now.

I hope you guys can fix this for me.


You had a pending charge. But as it has gone through now, you should be able to cancel the renewal.
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