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Post Reply Crunchyroll Store: GIVING2015
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31 / M
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Posted 12/12/15
Hi There,

I'm trying to make some purchases through the store and am unable to apply the "GIVING2015" promo code.

Is anyone else experiencing this issue?

Also, I live in Australia - Sydney, is the shipping rates to here always $25 each item?

Thanks.

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22 / M / Ottawa, Canada
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Posted 12/12/15 , edited 12/12/15
I have the same problem. It just says:

"Sorry, something's wrong with what you entered. Please re-check your submission and try again."

Let me know if you figure it out.
Valbo 
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34 / M
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Posted 12/12/15 , edited 12/12/15
Also having the same problem. Let's hope we'll get help in time.
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26 / F / the Netherlands
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Posted 12/12/15
I've tried 'GIVING2015', 'GIVING 2015', 'giving2015' and 'giving 2015'. None of them worked. Maybe they forgot to activate the couponcode.
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36 / M
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Posted 12/12/15
I live in Canada and I have the same problem; any ways I try to enter the promo, it wont work.
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F / South Dakota
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Posted 12/12/15
I had the same problem, but as soon as I entered in my shipping address it worked for me. Not sure if it just got fixed or it needs the address first to work.
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36 / M
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Posted 12/12/15
Is your address in the USA?
One Punch Mod
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F / Boston-ish
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Posted 12/12/15 , edited 12/12/15
Are you all entering your shipping address before trying the code?

Because I think I've read before that you'll get an error with coupons if you haven't supplied a shipping address yet.
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36 / M
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Posted 12/12/15
My address is entered, my billing method is entered, basically the last thing I do is entering the code and I still have an error message.
Lazora 
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26 / M
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Posted 12/12/15 , edited 12/12/15
Same problem here. I tried with adding an address first but there's no difference.
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31 / M
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Posted 12/12/15 , edited 12/12/15
Yup, I've tried both... Shipping addressed saved in profile didn't work so I removed the shipping address and then tried without, Same issue.

So it's not only me with this issue it seems...

Could it be only for US customers?

Missed out on the t-shirt flash sale now as well... Hopefully crunchyroll support reads these post and can fix or explain in time....
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M / North America
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Posted 12/12/15
Curious if you're not able to use this code on membership subscriptions. I was never even given the option to use the promo code when I just purchased my subscription plan. That's a load of BS if it doesn't apply to subscriptions as well.
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M / Angel Island
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Posted 12/12/15 , edited 12/12/15
Same here! I live in Canada, and the item I'm purchasing is already on sale (Luffy P.O.P. figure: ships in May). Shipping address is entered, and it still won't accept the code.

I've tried using the code on different browsers, with different payment methods, and on different orders: as gifts and not as gifts, with pre-orders, on-sale items, and regularly priced items, as both a normal member and a premium member (I have two accounts). DOESN'T WORK ANYWHERE. This really sucks...
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F / South Dakota
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Posted 12/12/15
Maybe I'm the exception here for some reason, I have my billing and shipping address in the US. Added a gift subscription for 12 months of CR premium. Have both shipping and billing info entered, then entered the code, and it appears to be discounted for me. I haven't completed the transaction yet, but I would guess it should go through. Best of luck to everyone!
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31 / M
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Posted 12/12/15 , edited 12/12/15
Still nothing... "Sorry, something's wrong with what you entered. Please re-check your submission and try again."

Can Crunchyroll do something about this before the sale event ends, I really want to purchase some items from here...

So many users having the same issue, it's ridiculous...
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