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Post Reply Crunchyroll Store: GIVING2015
37 cr points
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M / Ontario
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Posted 12/12/15 , edited 12/13/15
I personally think that this is only an issue for those who live outside the USA.

Can anyone in the US (who hasn't just simply forgotten to input their shipping/billing info before trying the coupon code) confirm that they're having the same issue? That would clarify a lot. Even if those who have confirmed that it works for them could confirm that they're American, that might help us out.

I'm in Canada. I tried using an American shipping address to see if that would work, but it didn't. Because CR is a streaming site, I would assume it uses the IP address to tell that I'm Canadian, so that I can only stream content available in Canada. Therefore, I can't try using the American site to place an order and see if the coupon code will work.
3005 cr points
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Posted 12/13/15 , edited 12/13/15
Just tried using a US address with a US card on a US IP and it still gave me the same error. With only a few more hours to go until the sale is gone I'm really hoping that someone could shed some light on what the cause of this issue is.
3010 cr points
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Posted 12/13/15
I just submitted purchase in hopes they will say something cant get code to work :c
37018 cr points
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36 / M
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Posted 12/13/15
Trying my luck by sending a message to a mod online. *crosses fingers*
34060 cr points
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28 / M
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Posted 12/13/15 , edited 12/13/15
probably usual crunchyroll bias of just not letting anyone outside the US have the discount. They really are awful to there foreign customers and did the same with labour day thing but christmas is at least a holiday which isn't US specific but they just don't like giving things apparently.

It'd be nice if they could even be open about it but excluding customers by also giving a lack of information and poor service in regards to making the exclusions clear just makes for an overall poor service where you scratch your head, try and work out why it's not working and realise the people running the site are just being jerks again. Very disappointed this has happened again but it just means less sales for them since I'll just buy elsewhere and hope they get some competition that kicks them out eventually if they keep it up.
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27 / F / the Netherlands
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Posted 12/13/15
I think it somehow doesn't work if your payment currency is not US$...
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