Post Reply My account is supposed to be premium but none of the premium features work
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Posted 12/14/15
So my account is supposed to be premium but none of the premium features work. When I click profile and go to settings, you can see that it says premium like the image below:



But then when i go to profile and just view my profile, it says i have a normal account like below:



And when I try to watch some sort of new video that only premium members can view, this is what I see, it won't let me view it:



I have sent something into support already, but all they said was that my account was premium and that I should try to reset my cookies and cache and use a different browser. I have tried all this, it still does not work. And I only have a single account, and that is the one that I have been logging into.

So my account is really messed up and I don't know what to do
14005 cr points
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Posted 12/14/15
Ok its fixed now. I just got an email from support and now it works.
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